Commerce 360

Salesforce Commerce 360

Sell, fulfill, and service customers seamlessly

Unified commerce experience

C360 is a unified commerce solution that leverages the power of Salesforce Commerce Cloud, Salesforce Order Management, and Salesforce Marketing Cloud.

As a comprehensive ready-to-launch eCommerce solution it allows retailers to seamlessly engage with their customers throughout their whole journey while having a 360-degree view of the customer.

By integrating different systems into one centralized platform, businesses eliminate data silos and have a complete picture of their data.

Revenue Increase: 20%
Faster Growth: 1.5X

Features

Streamlining processes

Consolidating disparate systems into a single centralized platform enables businesses to eliminate data silos and gain a comprehensive 360-degree view of their customers and data.

Storefront: Ready-to-launch commerce solution supporting landing and detail pages, image gallery, color swatches, product comparison, login, and more.
Order Management: Single warehouse fulfillment with the ability to capture funds, cancel orders, reship, return, or offer appeasements.
Integrations: C360 is integrated with various payment, fulfillment, and tax options to offer an enhanced customer experience. Payment options include Adyen, Paypal, Afterpay, Klarna, and Google Pay.
Automation: With automated features, re-ordering capabilities, single page checkout, and promotions and discounts, brands can reduce cart abandonment and deliver faster checkout experiences.
Account Management: User registration, order history and tracking for both guests and registrants, overall account view, and return capabilities.
Marketing: Benefit from various marketing tools and configured emails and journeys to engage with your customers and get a 360-degree view.