About Regal Rexnord

Regal Rexnord is a leading global manufacturer specializing in electric motors and power transmission components. Their products support mission-critical applications across industries such as:

• Indoor air quality: Used in hospitals, homes, and senior living facilities.
• Industrial products: Supporting food and beverage, pharmaceutical production.
• Conveying equipment: Ensuring efficient operation of warehouse systems.

Regal Rexnord’s wide range of high-demand products drives the need for seamless and efficient digital experiences for their customers.

Challenge

Elevating the Search Experience for a Vast Product Catalog

Regal Rexnord’s existing eCommerce platform struggled with basic search functionality, making it difficult for users to navigate through their massive product catalog of over 750K products and 550 million pricing records. The primary challenge was to:

• Enhance Search Capabilities: Improve the overall search experience for users browsing through an expansive catalog.
• Personalize Results: Provide more relevant, personalized search results to streamline the purchasing journey.

Solution

Introducing Coveo for Advanced Search Functionality

Regal Rexnord partnered with XCentium to integrate Coveo—a powerful advanced search engine—into their eCommerce platform. This solution included:

• Coveo for Sitecore Module: Integrating content handling with Coveo’s advanced search engine.
• Coveo Stream for Commerce Data: Leveraging Coveo’s Stream technology to manage commerce-related data.
• Coveo Atomic Library: Using this library alongside vanilla JavaScript for efficient frontend development.
• .NET Core Integration: Managing the loading of commerce data into Coveo for seamless updates.

Together, these elements enabled Regal Rexnord to replace their traditional search engine with Coveo's more sophisticated, feature-rich system.

Outcome

Delivering Tailored, Efficient Search Experiences

The implementation of Coveo has significantly enhanced Regal Rexnord’s digital platform, especially considering the complexity of their product catalog. Key outcomes include:

• Personalized Search: Coveo enables tailored search results, improving the overall customer experience by prioritizing relevant products.
• Handling Large Data Volumes: With over 750K products and 550 million pricing records, Coveo’s robust search engine efficiently manages and processes large datasets, allowing for faster and more accurate search results.
• Headless Architecture Flexibility: By adopting a headless architecture, Regal Rexnord has gained increased flexibility and customization in implementing advanced search and relevance features.
• Advanced Analytics: With Coveo’s analytics tools, Regal Rexnord can now gain valuable insights into user behavior, search patterns, and content performance, allowing them to continuously optimize the digital experience for their customers.

Through this partnership with XCentium, Regal Rexnord has transformed their eCommerce platform into a dynamic, personalized digital experience that not only meets their users' needs but also boosts efficiency in navigating their extensive product catalog.