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Salesforce | Commerce

SFCC B2C Return Plugin

See how the Rewards Points Plugin can increase your brand value and customer loyalty.

Enhance customer engagement

The Salesforce Commerce Cloud Rewards Points Plugin is a tool designed to enhance customer engagement and loyalty by offering a rewards-based incentive program. This plugin integrates seamlessly with your existing Commerce Cloud setup, providing a customizable and efficient way to implement a rewards points system for your customers.


Implementing such a system boosts customer buying confidence by allowing them to earn and redeem points, which in turn increases customer retention and loyalty. It also differentiates your brand from competitors, driving more revenue as customers are encouraged to spend more to accumulate points. The program enhances your brand value and provides insights into customer spending habits, which can inform better business decisions. 

Value Rewards
60%
Increase in Profits
25%

Features

Encourage customers to choose your brand

Opt-in Bonus Points

Customers can automatically earn a customized number of points when they opt-in to rewards. This feature is optional.

Tier Based Rewards

Easy customization of reward levels, such as Silver, Gold, and Platinum, enabling a tailored loyalty experience with exclusive offers for each tier.

Configurable

Easily configure your points-to-dollar and dollar-to-points conversions, ensuring a seamless rewards experience for customers. The plugin also supports a tiered-based points multiplier.

Built-in Marketing

In checkout, points that can be earned from a purchase is displayed which encourages customers to create an account to earn and redeem points.

Earning rewards and loyalty points is one of the most valued aspects of the shopping experience, so we wanted to make it easier for our clients with our innovation.

ThomasWagner

Thomas Wager, VP of Commerce

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