Salesforce Crest Partner

Salesforce Data Cloud

Unify, analyze, segment and activate customer data across many channels/touchpoints.

Reduction in Data Prep Time: 80%
Pre-built Connectors: 50
Increase in Campaign Effectiveness: 30%
Records Per Second Ingestion: 1MM

Capabilities & Expertise

Years of expertise, now enhanced by Data Cloud insights and capabilities.

From improving marketing campaigns to providing a customer 360 picture, our Salesforce Data Cloud team helps you to build a complete data solution.

Strategic Consulting: Planning a comprehensive Data Cloud implementation requires an experienced partner like XCentium. Migrating data silos into a unified system helps you to drive faster decisions across better data in your organization
Integration Expertise: Unify data from data lakes and RDBMS system to enterprise data sources like Salesforce Commerce Cloud, SAP, Oracle, JD Edwards, IBM all the way to customer centric systems like social media and point of sale interaction.
Customer Segmentation / Personalization: Designing and implementing sophisticated segmentation models and personalization strategies using AI-driven insights from your unified customer data.
Real Time Activation Workflows: Data Cloud allows our customers to react to real-time customer data and behavioral changes. Being able to process up to 1MM data points per second means you always know how to serve your customer best. We can help to make that happen.

Guide

Determine the right path for you

A cloud-based platform with products across customer service, commerce, marketing automation, analytics and more.

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Success Story

FleetPride

Delivering a redesigned and replatformed project on Salesforce Commerce Cloud that included a multi-brand, global solution.

Benefits

What XCentium and Salesforce Data Cloud can do for you

XCentium empowers your business with expert solutions in Salesforce Commerce, Data Cloud, Order Management, and seamless integrations with Marketing, Service, and Sales Clouds, plus Mulesoft.