Digital Transformation Strategy
Digital transformation isn’t just about adopting new tech: it’s about rethinking how your business operates, delivers value, and stays ahead in a fast-changing world. We help organizations cut through the noise with clear, tailored strategies that align technology with real business goals. Whether you're looking to streamline operations, modernize legacy systems, or elevate your customer experience, we guide you through every step from discovery to execution.
SUCCESS STORY
American Heart Association
XCentium deployed Sitecore to unify an AHA digital presence across disparate platforms.
Personalization
Learning about their customers without collecting personally identifiable information.
Consolidated Systems
Unifying their digital presence across their disparate platforms by leveraging Sitecore, Salesforce, and Azure.
One partner for all your digital needs
Digital Maturity Assessment
Identify inefficiencies, pain points, and opportunities for improvement across your organization.
Implementation Plan
Identify quick wins and long-term goals. Ensure resources are allocated appropriately for each phase.
Integrated Data
Collect and analyze data across different touchpoints, including customer interactions, sales, and operational efficiency.
Clear Objectives and KPIs
Align these objectives with broader business goals, such as increasing revenue, improving customer experience, or operational efficiency.
Technology Architecture
Ensure that different technologies (e.g., CRM, ERP, marketing platforms) are interoperable and can share data seamlessly.
Change Management Strategy
Address any resistance to change, provide adequate support, and foster a culture of innovation.
Transform Your Business
We ensure that our clients have a clear strategic direction with an agile and future-proof foundation to execute their plans effectively and remain competitive.
I love the strategic side of our business – working with clients to inspire and create a vision for an exceptional user experience and thus delivering business value.
Samantha Goble, VP of Digital