New Store Through Salesforce B2B Commerce Cloud Provides Online Course Registration
Challenge
Our Client, a Fortune 500 leader, serves both enterprise and SMB clients. They needed a seamless, self-serving portal for their clients to discover, learn about and purchase products.
Solution
XCentium worked with our Client to design, implement and deploy a commerce portal using Salesforce B2B cCommerce Cloud (CloudCraze).
The solution:
- Allows users to browse the client’s online catalog, products and offerings
- Provides additional product information, including data sheets, features, benefits, and Related Products
- Enables subscription purchases with tiered pricing
- Offers guest or logged-in user checkout
Impact
The SMB storefront has been very well received by the client’s customer base. Since launch, site traffic has increased and online revenue has grown. The 24*7*365 open for business nature and ease of online commerce is much appreciated by customers. The storefront makes it easy for customers to find related products, bundles and promotions.
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"The SMB commerce site for this customer illustrates a solution to a problem that many businesses will recognize: "How can you get a commerce site stood up when your department or division has access to Salesforce but does not have the technical staff to build its own commerce site in a fast and cost effective manner?" Our Client utilized XCentium and CloudCraze to deliver a robust B2B eCommerce solution in a fast and efficient go-to-market timetable. Collaboratively, we were able to quickly produce an eCommerce solution that integrates a considerable load of B2B security and network management tools."
Thomas Wagner
Vice President, Commerce
XCentium