Success story

Kuraray America

Establishing a B2B eCommerce presence


About Kuraray

Kuraray America, Inc. is a global leader in specialty chemical, fiber, resin, and film production. Kuraray America is committed to developing new fields of business using pioneering technology that improves the environment and enhances the quality of life throughout the world.​


Challenge

Delivering a robust B2B commerce


Kuraray America engaged XCentium because of our experience in implementing B2B eCommerce solutions for manufacturers nationwide.



Solution

Choosing Episerver software


XCentium was chosen to implement Episerver (now Optimizely) B2B Commerce Cloud. Episerver B2B Commerce Cloud delivers an intuitive user experience that enables B2B customers to digitally self-serve through their B2B ecommerce portal.
Increase in Sales 
105%  
Increase in Product Availability 
315%  
Reduced Customer Service Cost 
22%  



Outcome

Solving business complexities


The Episerver platform enabled Kuraray to solve their B2B business complexities, using Epi's powerful eCommerce core. The out of the box, Episerver B2B Commerce Cloud SaaS software allows Kuraray to manage their business requirements with very few customizations. With new features applied to the cloud environment, Kuraray's team benefits from an up to date platform that expands with them their business grows.

Kuraray America, Inc. is a global leader in specialty chemical, fiber, resin, and film production. Kuraray America is committed to developing new fields of business using pioneering technology that improves the environment and enhances the quality of life throughout the world.






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