XCentium offers Sitecore Managed Cloud Services

Tailored Cloud Services Packages

Our customized support offering allows you to get support where you need it. From infrastructure support to code support, and everything in between. Allow us to manage your solution from the ground up or augment your own staff to fill in any gaps. You still get access to our 24x7x365 staff.

 

Enterprise Package

  • World Class Architecture
  • Automated Deployment Pipelines
  • 24/7 Managed Services Support
  • Infrastructure Maintenance/Patching
  • Security Platform
  • Auto Scaled Environment
  • Multi Region Support
  • Multi Cloud Support
  • Disaster Recovery
  • Monitoring/Reporting
  • Dedicated DevOps Support
  • Sitecore Upgrade/Development Support
  • SLA Tiered Packages
  • Incident Managed/Ticket Tracking
  • Technology Refreshment/Replenishment

 

Improvement and Build Package

  • Assistance with CI/CD Pipelines
  • Troubleshooting New/Existing Platform
  • Cloud Training
  • Assistance with Documentation
  • Assistance with Config changes
  • Scaling Infrastructure
  • Creating new automated scripts

 

Sitecore Advanced Platform Support

  • Assistance with Code Review
  • Assistance with development
  • Assistance with CI/CD build and deployment
  • Assistance with Log Analysis
  • Assistance with opening tickets with Platform Vendor
  • Use of advanced diagnostic tooling