20 Results for Popular TechnologyB2C eCommerce
In the latest version of Sitecore Experience Commerce 9.1.0, a new feature called Direct Navigation has been introduced which allows users to navigate directly to the commerce categories and products. In this blog post, I will go over the details on how this works…
Companies using Sitecore Experience Commerce for their ecommerce solution continue to benefit greatly from the plugin architecture available. Our team at XCentium continues to create new innovative plugins, extending the functionality and ease of use of Sitecore Experience Commerce for business users. In my blog, I share my latest development - a Stripe payment plugin, which features the first ever capabilities for using ACH Payments with Sitecore Commerce, in addition to multiple other digital currency payments.
With the Subscription Box Industry booming, it is more important than ever for companies is to be able to leverage their ecommerce solution to claim their share of this $2.6 Billion dollar industry. While the additional constant revenue source is appealing to companies, what is ultimately important is to stay relevant by delivering an engaging customer experience, in the channel customers want to be reached. Recognizing this, our XCentium team, led by Director, Kautilya Prasad, decided to create a Subscription Plugin for Sitecore Experience Commerce.
The advances that have happened in the eCommerce space are extreme. Back "in the day," we were talking about how channels were starting to blur as shoppers were using online, in-store and mobile interchangeably to make informed purchase decisions.
My favorite story told at roadshow stops I had previously attended. was a true tale about a woman who was sitting cross-leg on the floor in a department store in front of an endless aisle kiosk, looking at an order on her tablet, while she talked to a customer service representative on her mobile. The point being how all these touch points needed to provide her with a consistent experience.
Fast forward to the present and the stories now just seem so much simpler as customers expect this consistency as a given. The customer’s experience would be so much more difficult if it was not for the technology innovations to support “conversational commerce” developed in last few years:
The goal of establishing customer loyalty is to transform a company's one-time customers into regular customers. Customers should always return to their preferred company and a strong sense of company loyalty prevents them from changing to another brand or supplier. This can be achieved by enabling customer loyalty programs, which can be set up in Sitecore Experience Commerce 9.