16 Results for Popular TechnologyB2C eCommerce
The advances that have happened in the eCommerce space are extreme. Back "in the day," we were talking about how channels were starting to blur as shoppers were using online, in-store and mobile interchangeably to make informed purchase decisions.
My favorite story told at roadshow stops I had previously attended. was a true tale about a woman who was sitting cross-leg on the floor in a department store in front of an endless aisle kiosk, looking at an order on her tablet, while she talked to a customer service representative on her mobile. The point being how all these touch points needed to provide her with a consistent experience.
Fast forward to the present and the stories now just seem so much simpler as customers expect this consistency as a given. The customer’s experience would be so much more difficult if it was not for the technology innovations to support “conversational commerce” developed in last few years:
The goal of establishing customer loyalty is to transform a company's one-time customers into regular customers. Customers should always return to their preferred company and a strong sense of company loyalty prevents them from changing to another brand or supplier. This can be achieved by enabling customer loyalty programs, which can be set up in Sitecore Experience Commerce 9.
Press Release - Los Angeles, CA, November 27th, 2018: XCentium, a full-service digital consultancy firm and a leader in the digital eCommerce industry, today announced they have created a new Pay Later plugin for Sitecore Experience Commerce, providing customers flexible payment options.
Considering the growing commerce trend to for customers to buy online and pay upon pickup or delivery, XCentium was excited to lead the way in integrating Pay Later with Sitecore Experience Commerce 9. Together, Kautilya Prasad, Sitecore Commerce MVP and Senior Architect at XCentium, and Vasiliy Fomichev, Sitecore Commerce MVP and Technical Director at XCentium, have been spearheading this effort as part of XCentium’s continuing path to lead the way in innovative eCommerce software implementation.
Have you seen shops where a customer can checkout without actually paying at the time of order? We all know how critical a feature this is when it comes to reserve hotel rooms, order online and pay in store, etc. I will walk you through the various steps of the process, how is it working in the backend and how easy it is to work with Sitecore Commerce. You will also see that the customers who choose pay later, can go to their order history and pay for their orders.
Out of the box, Sitecore Experience Commerce has a configured minion running in the background from the minions environment which is responsible for moving the orders from the initial status of the Order i.e., Pending to final stage, i.e., Completed. By the end of this article, I will walk you that process which will help you understand how we can move orders between lists and how to remove an order from a list...