Customized support to encompass only what your business needs
Our customized support offering allows you to get support where you need it. From infrastructure support to code support, and everything in between. Allow us to manage your solution from the ground up or augment your own staff to fill in any gaps. You still get access to our 24x7x365 staff.
Tier 1 and Tier 2 levels are staffed and resourced in three different geographical locations. US-East, US-West, and India. This allows for 24 hour coverage and support. Tier 3 resources are staffed across the US in all 4 time zones.