Commerce Native to Salesforce®

 

 

Cloudcraze is the only eCommerce platform developed natively on Salesforce®.

B2B buyers expect the same omni-channel experience that they receive as consumers of B2C sites. In addition to the power and convenience of working within the Salesforce® CRM environment, Cloudcraze allows B2B organizations to provide their buyers a rich personalized experience, simplifying the inherent complexity of B2B commerce. No other system on the market can claim the following benefits within the Salesforce® eco-system:

  • Offer Omni-channel B2C experience to your B2B users
  • Simplify B2B commerce complexity related to contract-based catalog and pricing, Request a Quote, Configurator, etc.
  • Use context marketing and marketing automation to personalize the buying experience
  • Wizard/ Guided Selling for complex/ configured products
  • Connected Salesforce® CRM and Commerce and 360-dgree view of your customers
  • Seamless integration to your back office ERP
  • Be fast, agile and reliable
  • Drive engagement with community, reviews and ratings
  • Grow your online business

 

Powerful Features to Deliver Enterprise Experience:

  • Enterprise-level B2B/B2C Commerce
  • Multi-storefront Experience
  • Cross-Channel Engagement
  • Mobile Cloud Commerce
  • Global/local Commerce
  • Fully branded configurable storefronts
  • Digital experiences using OOTB templates or custom
  • One Platform, One Database: Commerce is deployed in the same Salesforce Org as your CRM application
  • Intuitive, Non-technical Administration: Manage workflow, maintain data, search, and report using the standard Salesforce.com administration tools
  • 360º View of Customer and Customer Interaction
  • Consolidated Account and Commerce view within Salesforce
  • Call center ordering, quoting and service fully integrated with online channel and Salesforce applications
  • Community Collaboration
  • Enable customer-to-customer and customer-to-company collaboration within the storefront using Salesforce Chatter Communities
  • Social eCommerce
  • Create a social channel by leveraging Twitter and Facebook integration and connection to merchandise detail
  • Natively built-on Salesforce
  • Multi-tenant SaaS model from grounds-up
  • Global Salesforce cloud
  • Subscription pricing model offers 1-cost for running your Commerce
 

HOW CAN XCENTIUM HELP?

As an award winning digital agency and Cloudcraze certified strategic partner, XCentium can help you with:

  • Commerce Planning and Roadmap
  • User Experience and Design
  • Commerce System Selection
  • Commerce Implementation and Rollout
  • Rollout and Change Management
  • Lifecycle Support
Let us know how we can help!